Privacy Policy

We collect the information needed to provide and secure TraderMemo, including:

• Account details such as your name, username, email address and profile photo.
• Authentication information from your chosen sign-in method. When you use Google sign-in, we receive your basic profile, email address and a secure account identifier. We do not receive your Google password.
• Content you add to TraderMemo, including trades, journal notes, portfolio records, screenshots, goals, checklists and preferences.
• Public crypto wallet addresses you choose to connect to your portfolio. We never ask for or store private keys or seed phrases.
• A device notification token, only if you turn on push notifications.
• Basic technical and usage information needed for security, diagnostics and reliable app operation, such as device, browser, session and error information.
• Messages and information you send when you contact us for support.

• Provide, personalize, synchronize and secure your TraderMemo account.
• Calculate journal, portfolio and analytics results you request.
• Authenticate you, prevent misuse and protect account access.
• Provide support, service notices and important account communications.
• Diagnose errors and improve the reliability and usability of TraderMemo.
• Understand aggregate website and PWA usage through Google Analytics. TraderMemo disables advertising signals and does not attach your journal content to analytics events.

When you use Memo, your prompt and relevant journal context are sent to our AI service provider, OpenAI, to generate the response you requested. When you scan a chart screenshot, that screenshot is sent to OpenAI so it can read the prices and details on it. OpenAI states that data sent through its API is not used to train its models by default.

AI features review your own trading records and screenshots; they do not provide financial advice, predictions or trade signals. You always check scanned values before they are saved. Avoid including information you do not want processed in a Memo message or screenshot.

TraderMemo uses your browser's storage for things the app needs to work: keeping you signed in, remembering your theme and preferences, and keeping screenshots on your device until they are uploaded.

Google Analytics may set cookies to measure aggregate usage. For visitors in the European Economic Area, the United Kingdom and Switzerland, analytics cookies are off by default. We do not use advertising cookies.

We do not sell your personal information. We share information only when needed to operate TraderMemo, comply with law, protect users, or complete an action you request. Service providers may include:

• Supabase for authentication, database and account infrastructure.
• Netlify for app hosting and server functions.
• Cloudflare for storing your screenshots and images and checking uploads are safe.
• OpenAI for Memo responses and chart screenshot scans.
• Resend for account and notification emails.
• Google when you choose Google sign-in.
• Google Analytics for aggregate website and PWA usage measurement.
• Google Firebase Cloud Messaging when you turn on push notifications.
• Blockchain data providers, such as Moralis and UniSat, receive the public wallet addresses you connect so we can show their balances and history.
• Payment processors such as Paystack or Flutterwave, only when paid plans are available and you choose to pay. Payments are switched off during the free beta.

These providers process information for their contracted service and under their own privacy terms. We may also disclose information if required by law or to protect the rights, safety and security of TraderMemo, our users or others.

TraderMemo uses Google account data only to sign you in, identify your account and display the profile information you authorize. TraderMemo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We use reasonable technical and organizational safeguards to protect your information, including encrypted connections and per-account access controls on your data. Your account and journal data are stored with Supabase in the European Union (Ireland), and screenshots are stored with Cloudflare. No online service can guarantee absolute security. We retain account information while your account is active and as reasonably necessary to provide the service, meet legal obligations, resolve disputes and prevent abuse. You may export available records from TraderMemo and delete your account from the delete account page, subject to legal retention requirements.

You can update profile information in Settings, disconnect a linked sign-in method where the app offers that control, and manage information you add to your journal. Depending on where you live, you may also have rights to access, correct, export, object to or delete personal information. Contact us to make a privacy request. We may need to verify your identity before completing it.

TraderMemo is not directed to children under 18, and we do not knowingly collect their personal information. TraderMemo and its service providers may process information in countries other than your own, where data-protection laws may differ.

We may update this policy as TraderMemo evolves. We will change the date shown on this page and provide additional notice when a material change requires it.